Due to the vast variety of types of orthotics and prosthetics, a physician’s prescription is required for almost all of our services. This assures that you are receiving the correct item. We want the items to benefit, not harm, the patients.
We are providers for Blue Cross, Peoples Health (Tenet Choices 65, Secure Health, and others), Medicare, Office of Group Benefits, and United Health Care We also accept Medicaid* and Workers Compensation claims.
*Medicaid requires that we submit the prescription for prior authorization, which may take 4 – 6 weeks to receive.
The patient is only charged for the actual items received. There is no additional charge for your office visit. Consultations are free of charge.
In general, most items we provide require a prescription. This is to assure that you receive the correct type of orthosis or prosthesis for your particular condition. We want the items to benefit, not harm, the patients. Also, all forms of insurance require a prescription to file a claim.
Many items we provide are in stock. You can receive it the same day. If we do not have your size, we will order it and give an estimated time for it to arrive. Custom items are made in our laboratory and take different amounts of time to fabricate. Your practitioner will give you a time frame when you are measured.
This should be discussed with your physician. Many braces are only worn during waking hours; some conditions benefit more if the braces are worn while sleeping.
Your practitioner will discuss this with you. Each item has its own care instructions. Some can get wet, others cannot.
Athletic type shoes are recommended for most braces. You can discuss this with your practitioner when you are fitted.
Although rare, sometimes devices break. Sometimes adjustments are needed. In either case, stop wearing your device and call the office immediately to schedule an appointment.